Shipping and FAQ

What is your return policy?

Products purchased on Scyoc.co may be returned within 30 days of delivery as long as the item is unused, accompanied by the packing slip, and not further customized, subject to a $15 restocking fee per hat. 

How do I return an order?

Scyoc.co is happy to offer free shipping on returns for merchandise shipped. A link to your UPS postage-paid return shipping label will be provided to you via email when you reach out to us via the Contact Page or through phone/email (the subject line will say "Scyoc.co Return Shipping Label"). If you no longer have your return shipping label email, please send us a message or call us at (517) 896-5312 and we will email you a new shipping label.

What are my shipping options?

All orders shipped within the U.S. & Canada will enjoy free shipping, no exceptions. Orders from other countries will be on a case by case basis.

Do you offer custom orders for hats not found on the website?

Yes! The inventory on the website is simply hats that we have already made in the past and took pictures of to show what they would look like. If you would like to order a certain team that is not found on the site, please reach out to us via the Contact page or by calling (517) 896-5312. For custom hats, the prices start at $300.

You can also email any detailed customizations to [email protected]

Was my order placed?

You should see a confirmation screen and receive an email immediately after placing an order. If you did not receive a confirmation email send us a message or call us at (517) 896-5312 and we will be happy to assist you.

Do you offer secure payment options?

Yes! We accept all credit cards and forms of payment. Each payment is secured through the through the SSL secured payment PayPal platform so you never have to worry about data privacy. 

When will my order arrive?

Since every order is hand-crafted and stitched with 100% Genuine AAA Python skin, it takes approximately 1 week to make the order and then another 3-5 business days to ship (based on location). International orders outside the US take longer.

When your order is placed, we will review shipping and delivery dates for you based on the availability of your items and contact you right away with an estimated delivery date.

How is sales tax treated?

Sales Tax is collected based on normal rates within the US

Are these hats made by Don C?

No. These hats are bought brand new from brands like Mitchell & Ness and then customized with the finest Python skin and nappa lambskin by SCYOC & are not affiliated with Just Don. 

We respect California State Law (CA Penal Code 653o)

We will not ship the following species to any California address:

Python
Zebra
Elephant
Cobra

If any of your questions are not seen above, please send us a message or feel free to give us a call at (517) 896-5312.

Free Shipping

On All Orders

EASY RETURNS

×

Hello!

Click one of our representatives below to chat on WhatsApp or send us an email to [email protected]

× How can I help you?